Sonia Thompson is an inclusive marketing strategist and consultant who helps brands connect with and grow diverse, loyal customer bases. As the founder and Chief Consultant at Thompson Media Group, Sonia focuses on building inclusive brand strategies that resonate with consumers often overlooked by mainstream marketing. She is the host of the Inclusion & Marketing podcast, part of the HubSpot Podcast Network, where she explores how brands can create experiences of belonging for all customers.
Sonia’s career includes nine years in marketing at Johnson & Johnson, where she honed her skills in brand strategy. She holds an MBA from Florida A&M University and is the author of Delight Inside, a book on creating meaningful customer experiences. Sonia regularly shares best practices on inclusive marketing, along with insights on how brands succeed (or miss the mark) in applying these principles.
Key Projects and Publications
- Hosts the Inclusion & Marketing podcast, sharing strategies and insights on inclusive marketing
- Author of Delight Inside, a guide on building customer experiences that foster loyalty
- Founder and Chief Consultant of Thompson Media Group, specializing in inclusive brand strategies
- Regular contributor to Forbes, covering inclusive marketing and brand impact
Areas of Expertise
Inclusive marketing strategy, customer experience, brand loyalty, podcast hosting, content strategy